Service details
Support & Maintenance
SLA-backed maintenance, bug mitigation, and performance audits.
01 / Overview
We offer ongoing support retainers to manage package dependency updates, database backups, security patches, and minor feature iterations. Our SLA contracts guarantee dedicated developer reaction hours.
02 / What You Get
Dedicated SLA Support Agreements
Dependency Upgrades & Security Patches
Automated DB Backup Configuration
Continuous Minor Feature Sprints
03 / The Process
Step 01
Telemetry Review
Connecting system check scripts to catch crashes or memory issues early.
Step 02
Monthly Maintenance Run
Upgrading npm and package dependencies while verifying test suites build.
Step 03
Sprint Delivery
Executing planned bug patches or minor features in bi-weekly slots.
04 / Tools We Use
SentryNew RelicGitHubSLA AgreementsBug Mitigation
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